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Frequently Asked Questions

1.How can I receive HP driver updates?

Our tech experts can easily guide you to download latest HP driver updates from the internet.

2.How do I get HP manuals?

You can avail HP manuals on just making a call to us. we will provide you manuals for all HP devices at an utmost ease.

3.What kinds of patches are available for HP software?

Our esteemed customers can access HP Software patches after they enter a valid Service Agreement ID (SAID) into the Software Support Online (SSO) portal of our website. We allow you to download the appropriate access to the latest as well as previous patches.

4.What are the procedures to get HP Software license password?

Obtain license password related to products through following some simple steps. You can easily get your HP product license keys through our Web site portal or E-mail or phone request.

5.How can I receive newest status on a Change Request (CR) which I have submitted to HP?

The status for a Change Request (CR) is simply manageable through our Software Support Online web pages. You can easily search for CRs by HP Software product name and version, keyword or CR number and register to get positive e-mail notification of patches or specific CRs for your selected HP devices.

6.How the Change Request differs from an Enhancement Request for HP?

A change request (CR) reflects a hint of a known problem (defect) whereas enhancement request gives a sign of additional product functionality. CRs can be delivered by several groups to manage the development cycle of the software product assortment.

7.How can I receive information from your side regarding my submitted change request?

Through just registering on our website you will get proactive e-mail notification of change request for your selected Digital Devices.

8.How can I download the License management guides for HP Software operations and transaction analyzer?

Easily download the License management guides for HP Software operations and transaction analyzer through the mere support of our customer support experts. We will provide you a suitable link to download this license management guides.

9.How can I get information about access levels for HP Software Support Online?

Registering for an HP Passport ID, Access Software support online and HP Passport related terminologies are basically the three access levels for HP software support. You can easily get your required requirement from our dedicated support team members.
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