Frequently Asked Questions

1.Where can I find details of Apple Warranty and support services?

On just making a call at our customer support center you can get the details about your apple warranty period and offering support facilities.

2.What is encompassed in the complimentary coverage of your Apple Support services?

A complimentary telephone technical support and online assistance are provided 24x7 for your valuable Mac, iPad, iPhone, iPod, Apple display or Apple TV devices.

3.How can I know about the details of Apple Care Protection Plan?

We will offer you required details for The Apple Care Protection Plan. It is basically an integrated service and support plan which is truly backed by Apple and outspreads the complimentary coverage on your Apple devices.

4.Can I get 24 x 7 support for the Apple Care Protection Plan?

Definitely, yes! You can get proper support for the Apple Care Protection Plan anytime.

5.What kinds of Apple products are truly eligible for the Care Protection Plan?

Products like Apple displays, iPad, iPhone, iPod, Apple TV, and Mac computers (iMac, Mac mini, Mac Pro, MacBook, MacBook Air and MacBook Pro are truly eligible to avail the benefit of the care protection plan.

6.How can I purchase the Apple Care Protection Plan for my Apple laptop?

It is easily available at various Apple online stores, Apple retail stores and many Apple authorized resellers including many wireless service providers. We recommends you to purchase the AppleCare Protection Plan in your own country, because the AppleCare Protection Plan has some terms and conditions particular to client’s country in which the plan is offered.

7.What service facilities you provide for my Apple devices?

We provide relevant services in the terms of carry-in service, customer drop-off, direct mail-in service, onsite service as well as offline support.

8.How does your remote assistance feature work for getting Apple tech support?

In case of remote assistance option we take the client’s end under our control and access their systems remotely to understand accurate problems through which our clients are struggling.

9.Do I need to subscribe your support center for availing the benefit of AppleCare Protection Plan?

Surely, yes! You need to subscribe with us to avail the benefit of Apple care protection Plan.

10.How do I register my AppleCare Protection Plan through your support?

You can simply register your AppleCare Protection Plan on just making a telephonic call to our support team members.
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